Help Center / Faulty Items
Returns & Exchanges

Faulty Items

Kindly make a request for an exchange or refund for faulty items. Kindly provide the photos and faulty details via our Returns Portal.

For assistance, you may contact our Customer Representative Team via Live Chat or email them at hello@whimsigirl.com with your Order Number, Photos and Fault Details.

Related

ExchangesHow to ReturnPolicyRefund Lead TimeResponsibility and Fair UseReturns Lead Time