Help Center / Tracking Your Order
Shipping & Delivery
Tracking Your Order
Once your order has been packed and dispatched, you’ll receive an email with a tracking link. Please allow up to 24 hours for tracking updates to appear.
All orders are dispatched from Kuala Lumpur and handed over to the designated courier for your region. You can track your parcel through the link provided in your email or directly through the courier’s website:
Singapore: https://www.ninjavan.co/en-sg/tracking
Everywhere else: https://www.dhl.com/en/express/tracking.html
If tracking hasn't moved for more than five (5) working days, please contact our Customer Representative Team via Live Chat or email help@whimsigirl.com with your order number for further assistance.