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What should I do if I did not receive Tokens for a purchase?

Contact us with your order number or receipt, and we will help resolve the issue as soon as possible.

Related

Are Points now called Tokens?Are rewards refundable or exchangeable?Are there still benefits to being a member?Can I change my birthdate?Can I earn Tokens for purchases made in-store and online?Can I earn Tokens on past purchases?
Still need help?
Email us at hello@whimsigirl.com or message us on WhatsApp — we usually reply within a day.
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