Faulty Items

Kindly make a request for an exchange or refund for faulty items. Kindly provide the photos and faulty details via our [Returns Portal](https://360.postco.co/whimsigirl).

For assistance, you may contact our Customer Representative Team via Live Chat or email them at [hello@whimsigirl.com](mailto:hello@whimsigirl.com) with your Order Number, Photos and Fault Details.